South African Account Manager

About the Role

We are looking for an experienced South African Account Manager to manage client relationships, ensure customer satisfaction, and support business growth. The ideal candidate should have strong communication skills, commercial awareness, and experience working with clients.

Key Responsibilities

Manage and maintain strong relationships with existing clients.

Act as the primary point of contact for client needs and queries.

Identify opportunities for client retention, upselling, and growth.

Coordinate with internal teams to ensure smooth service delivery.

Track client accounts, follow-ups, feedback, and performance.

Requirements

2+ years of experience in Account Management, Client Success, or Sales.

Excellent spoken and written English.

Strong communication, negotiation, and relationship-building skills.

Ability to manage multiple accounts and meet deadlines.

Comfortable working with international clients and remote teams.

Preferred Qualifications

Experience in B2B, digital marketing, SaaS, consulting, or professional services.

Proven experience managing and growing client accounts.

Familiarity with CRM platforms such as HubSpot or Salesforce.

Previous experience working with UK, US, or international clients is a plus.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Skills

Account & Client Relationship Management

Communication & Presentation

Negotiation & Upselling

Problem Solving & Conflict Resolution

CRM & Time Management

What We Offer

Competitive salary based on experience.

Remote working opportunity.

Performance-based incentives.

International work environment.

Career growth and development opportunities.

Apply Now

To move forward in our hiring process, please complete our short application form here:

https://apply-to-pearllemon.paperform.co/

If you're ambitious, curious, and interested in building a career in marketing or sales, we'd love to hear from you.